Keep the product current, secure, and quietly reliable.
We keep your live software current and reliable under a clear SLA, patches, updates, and fixes within agreed response times, so the product you depend on stays quietly dependable.
Trusted by city corporations, retailers and founders across the Gulf, Europe, Bangladesh and beyond.
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Algoramming provides application maintenance under clear SLAs for teams across the UAE, Qatar, Saudi Arabia, the US, the UK, and Australia. We keep live software patched, updated, and healthy, respond to critical issues within one working day, and give you predictable upkeep so a product you depend on keeps working without drama.
Written for the people buying the product and for the people who will run it after launch.
A product that is not maintained does not stay still; it slowly degrades. Dependencies fall out of support, security holes open, and small annoyances accumulate into a reputation problem. Maintenance is the tending that prevents that: dependencies updated on a schedule, security patches applied promptly, and small fixes handled before they pile up. Done steadily, it keeps a product healthy for years for a fraction of what a rescue project costs later.
The point of a service-level agreement is predictability. You know how quickly different classes of issue will be picked up, what is covered, and what a month of upkeep costs, so maintenance becomes a line you can budget rather than an unpredictable scramble. We keep a shared view of what is open and what we have done, so there is never a mystery about the state of the system you rely on.
Success is measured in shipped value you can use, in two-week increments.
Everything lands in your repositories, your cloud and your control.
The first release is scoped to the smallest version that proves its worth. Everything after that is a measured increment.
We audit the product, the runbook, and the ticket history, then agree the SLA targets that fit the business.
We design the on-call rotation, the escalation paths, and the monthly maintenance window together.
We add monitoring, alerts, dashboards, and the dependency-update cadence the codebase needs.
We start picking up tickets slowly, with shadowing, so nothing goes through the cracks.
We run the day-to-day, review SLAs monthly, and ship continuous improvements behind the scenes.
Sparrow is a serverless, peer-to-peer photo and video sharing app built by Algoramming. Your phone becomes a live host and the people you invite connect directly, so photos and videos stream device to device over encrypted WebRTC, never uploaded, never stored in the cloud.
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Algonize is the cloud ERP, CRM and POS platform built in Dhaka for multi-branch retail shops, restaurants and delivery businesses. This case study shows how one real-time dashboard unifies sales, inventory, riders, loyalty and accounting across Android, iOS, macOS and the web.
“We’re happy with the DSCC Waste Management System developed by their team. It has made our daily operations, data tracking, and reporting much easier to manage. The team was professional throughout the project, and their ongoing support has been really helpful whenever we needed assistance. Overall, a great experience working with them.”
“We’ve been using their DNCC Vehicle Equipment Management System for almost a year, and it has made managing our equipment and stock records much easier. The team is professional, friendly, and always helpful whenever we need support. Overall, it’s been a really good experience working with them.”
“I've been using this CRM software for the last 2 years and it has truly transformed how we handle our operations. This software is a game-changer in terms of efficiency and functionality. A top-notch software solution that has exceeded our expectations. Really appreciate themselves. The after-service of their product is just outstanding.”
No sales layer, no junior swap-ins, no surprise invoices. This is what every client gets, in writing, before work starts.
The engineer who scopes your project reviews every line that ships. Nobody is swapped out for a junior after the kickoff.
A one-to-two-week discovery ends in an itemised plan. After that, two-week sprints, each with a recorded demo and a changelog you can forward to your board.
Source code, infrastructure, domains and secrets live in your accounts from day one. A walk-away clause is written into every contract.
Monitoring, incident response and small improvements, with a named human who answers. Urgent tickets under a maintenance contract are handled around the clock.
Every engagement starts with a short discovery that ends in a costed, itemised plan. No rate-card surprises, no minimum-month lock-in.
Discovery through launch and handover, for one agreed price and date.
Best when the brief is clear and the deadline is firm.
A rolling backlog we re-rank together, with the same experienced people every month.
Best when priorities change faster than annual planning.
Our engineers join your Slack, repos and sprint board as part of your team.
Best when your in-house engineers need expert support.
Well-supported tools your future hires already know, chosen for the years of maintenance after launch.
Something else on your mind? Email us and a lead engineer answers within one business day.
Yes. We start with a short onboarding to understand the codebase and set up monitoring, then take on maintenance with response times agreed up front.
Response times are tiered by severity. A critical issue affecting availability or security gets a response within one working day, often faster, while lower-severity items are picked up on an agreed schedule. We tune the exact tiers to what your product needs and write them into the SLA.
Both are possible. Many products are well served by business-hours coverage with fast response on critical issues; products where downtime is costly can move to extended or around-the-clock on-call. We scope the coverage to how critical your uptime actually is.
Usually yes, a predictable retainer covering the agreed scope, so upkeep is a known number rather than a surprise. Work beyond that scope is quoted separately before we start it, so there are no unexpected charges.
Yes. Source, infrastructure configuration and documentation are pushed to your repositories from day one, and the cloud accounts stay in your name. If we part ways, you keep everything and nothing stops working.
A focused v1 usually takes three to six months, shipped in two-week increments you can test as they land. A clickable prototype typically exists within fourteen days of the brief.
Yes. Our team works on GMT+6, with at least six hours of daily overlap with the Gulf, Europe, the UK, the US and Australia, and demos are recorded for anyone who missed the call.
We keep watching the metrics, respond to incidents and ship small improvements under a maintenance agreement, for as long as you want us. Runbooks and monitoring are in place from day one, so nothing depends on memory.
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Reply within one business day, NDA on request, and a free 30-minute discovery call before anything is priced.
