SaaS Product Development

The two decisions that quietly define a SaaS product are how you isolate tenants and how you charge them. We settle both early. Shared schema with row-level security, schema-per-tenant, or database-per-tenant each has a cost, and we pick the one that matches your compliance story and your scale, not the one that is fashionable. Billing is wired to the same model, so plan limits, seat counts, and usage metering read from one source of truth rather than three that drift.

A subscription business lives or dies on the boring surfaces: onboarding, admin tooling, and the reports your team pulls every Monday. We treat those as first-class product, not an afterthought. New tenants self-serve to first value, your support team can impersonate, refund, and adjust plans without a deploy, and product analytics answer which features actually drive retention. The result is a product your own people can run, so engineering time goes to the roadmap instead of firefighting.